About Us Emergency Cases & Contacts


Emergency numbers can only be contacted when an applicant needs to travel urgently in connection with death or serious sickness of a family member in India. The need for travel on any other ground is not an emergency and applicants are advised to submit their applications at least 5 days prior to date of travel. It has been noticed that most of the telephone calls received on the emergency contact numbers given below are made for non-emergency purposes, e.g., mostly for making a general enquiry or to know the status of one's application for passport, visa, etc. These non-emergency calls are also received at exceedingly odd hours, such as midnight, 2 am etc.

For all other enquiries, consular services desired, etc., applicants may contact the High Commission/Consulates or M/s VFS Gobal (http://www.vfsglobal.com/india/southafrica/) on telephone numbers mentioned for the purpose and during the timings indicated thereof. In order to ensure that these numbers are only used for emergency calls, the person making the request for an emergency service should first send a brief SMS outlining the emergency situation he/she is in and the service required. The person would be contacted shortly thereafter by the emergency officer to address the issue.

Phone calls to the emergency numbers will not be responded to unless preceded by a SMS or a voice mail.

High Commission of India, Pretoria: +27 82 867 6851